Cancellation Policy

Welcome to Sanvara. We strive to provide a smooth and transparent shopping experience for all our customers. Please read our cancellation policy carefully before placing your order.

Order Cancellation

• Orders can be cancelled only before they are shipped from our warehouse.
• Once the order has been dispatched, cancellation requests will not be accepted.
• To request a cancellation, please contact our support team immediately with your Order ID.

Refund for Cancelled Orders

• If the cancellation request is approved before dispatch, the full amount will be refunded to the original payment method.
• Refunds are generally processed within 5–7 business days, depending on your bank or payment provider.

Customized & Made-to-Order Products

• Customized, personalized, or made-to-order products cannot be cancelled once the order is confirmed.
• Such products are specially crafted and prepared exclusively for you.

Cancellation by Sanvara

In rare situations, Sanvara reserves the right to cancel an order due to:

• Product unavailability
• Payment issues
• Incorrect pricing or product information
• Suspicious or fraudulent transactions

In such cases, customers will receive a complete refund.

How to Request a Cancellation

You can contact our customer support team through:

• Email:
• Phone: +91 74792 55777

For faster assistance, please mention:

• Order ID
• Registered mobile number
• Reason for cancellation

Important Notes

• Cancellation requests made after shipment will not be eligible for cancellation.
• If the product has already been shipped, you may refer to our Return & Refund Policy for further assistance.
• Sanvara reserves the right to modify this policy at any time without prior notice.