Cancellation Policy

02Refund for Cancelled Orders

• If the cancellation request is approved before dispatch, the full amount will be refunded to the original payment method.
• Refunds are generally processed within 5–7 business days, depending on your bank or payment provider.

03Customized & Made-to-Order Products

• Customized, personalized, or made-to-order products cannot be cancelled once the order is confirmed.
• Such products are specially crafted and prepared exclusively for you.

04Cancellation by Sanvara

In rare situations, Sanvara reserves the right to cancel an order due to:

• Product unavailability
• Payment issues
• Incorrect pricing or product information
• Suspicious or fraudulent transactions

In such cases, customers will receive a complete refund.

05How to Request a Cancellation

You can contact our customer support team through:

• Email
• Phone: +91 74792 55777

For faster assistance, please mention: Order ID, Registered mobile number, Reason for cancellation.